Do you want to customize the GiveWP email template?
You can customize the email template for admin notifications and donor emails like donation receipts.
Integrate SMTP Sandbox Account
First, create a free SMTP sandbox account like MailMug.net. Because we can easily check emails with this tool. Just create an account. Then add sandbox SMTP credentials to SMTP plugins like SMTP7.
Add GiveWP Email Template To Theme
Download the email template and paste the “give” folder to the wp-content/themes/[selected theme]/ folder.
GitHub URL: https://github.com/arshidkv12/givewp-email-template
Then, customize header-default.php file or footer-default.php file. You can change the background color, font color, or font size by inline CSS.
After that, make a test donation from your website frontend. Now, you can see the email from the sandbox SMTP server.
Yes, it is finished.
How to Fix GiveWP Is Not Sending Donor Receipt Email
Step 1: Enable donor receipt email from the wp-admin dashboard.
Therefore, Go to wp-admin > Donations (giveWP) > Emails > Donor Emails. After that, double-click on the donor receipt row (Enable: Green tick).
Step 2: Check From Email Address
WordPress website sends emails using a “From” email address associated with your domain name. This can help improve the credibility and deliverability of your outgoing emails.
For example, our domain name is wpdebuglog.com, which means we can utilize info@wpdebuglog.com as our “From” email address. Please make sure to only use your domain name and avoid any other alternatives.
Go to wp-admin > Donations (giveWP) > Emails > Email Settings.
Then, check the “from email” address.
Step 3: Configure SMTP (Fix GiveWP Is Not Sending Emails Issue)
In the production server, disable sandbox SMTP plugins like mailmug. Then install an SMTP plugin like SMTP7. Then add SMTP credentials to the SMTP7 plugin.
Where can I get SMTP credentials from the production server?
You can create an email from your domain name from your c-Panel or Plesk or Host admin panel. Then, you will get SMTP credentials. Or you can use free emails like Gmail or Yahoo. Read more…